Shipping Policy

Last Updated: October 1, 2025

At glassmeal.online, we are dedicated to delivering your keyboards and mice safely, quickly, and reliably. This Shipping Policy explains our shipping coverage, processing times, delivery options, and related terms. If you have any questions, please feel free to contact us.

1. Shipping Coverage & Carriers

Shipping Area:

  • We currently ship within the United States only.

Carriers:

  • We work with trusted domestic carriers such as USPS, UPS, and FedEx to ensure dependable delivery.

International Shipping:

  • At this time, international shipping is not available. Please check our website for future updates.

2. Order Processing Time

  • Orders placed and successfully paid before 12:00 PM (Noon) PST on business days (Monday–Friday, excluding public holidays) are typically processed and shipped the same day.
  • Orders placed after 12:00 PM PST, on weekends, or on holidays will be processed on the next business day.
  • Products with special shipping notices (e.g., “Pre-order” or “Ships in 5 business days”) will follow the timeline stated on the product page.

3. Shipping Methods & Estimated Delivery Times

Once your order ships, you will receive a confirmation email with tracking information. Delivery estimates begin after the order has shipped, not from the order date.

Shipping MethodEstimated Delivery TimeNotes
Standard Shipping3–7 business daysFree on orders over $50
Expedited Shipping2–3 business daysAdditional fee applies
Overnight Shipping1 business dayAdditional fee applies

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Costs

  • Free Standard Shipping is available for all U.S. orders over $50 within the continental United States.
  • Orders under $50 are subject to a standard shipping fee of $5.99.
  • Expedited and Overnight shipping fees are calculated at checkout based on your location and order weight.

5. Order Tracking, Changes & Cancellations

  • Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
  • If you need to change or cancel an order, please contact us as soon as possible at admin@glassmeal.online.
    • Orders can only be modified or canceled before they are processed for shipment.

6. Shipping for Returns & Exchanges

Please refer to our Returns & Refunds Policy for full details. A summary is provided below:

  • Company Error (Defective or Incorrect Item):
    If you receive a defective or incorrect product, glassmeal.online will cover all return shipping costs and promptly ship a replacement.
  • Customer-Initiated Returns or Exchanges:
    For returns or exchanges due to personal preference or ordering errors, the customer is responsible for return shipping costs. Original shipping fees are non-refundable.

7. Risk of Loss & Delivery Issues

Ownership and risk of loss for all items pass to the customer once the order is handed over to the carrier. While glassmeal.online is not responsible for carrier-related delays or lost packages, we will gladly assist you in filing a claim with the shipping provider if needed.

8. Contact Information

If you have any questions regarding your order or this Shipping Policy, our customer service team is here to help.

glassmeal.online

📍 Address:
8 Thistle Ln, Greenwich, CT 06831-4231, USA

📞 Phone:
+1 973-220-5334

📧 Email:
admin@glassmeal.online